Terms of Service
Last updated: January 2026
Welcome to Kaleido Knits. These Terms of Service govern your use of our website and the purchase of products from us. Please read these terms carefully before using our services.
Acceptance of Terms
By accessing and using the Kaleido Knits website (kaleidoknits.com), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website.
Products and Pricing
• All products displayed on our website are subject to availability • Prices are listed in Indian Rupees (INR) and include applicable taxes • We reserve the right to modify prices at any time without prior notice • Product images are for illustrative purposes; actual products may vary slightly in color due to photography and screen settings • Hand-knitted products may have slight variations as each piece is unique
Orders and Payment
• By placing an order, you are making an offer to purchase the products • We reserve the right to accept or reject any order • Orders are confirmed only after payment is successfully processed • We accept credit/debit cards, UPI, net banking, and cash on delivery (for select areas) • All payment information is processed securely through our certified payment partners
Shipping and Delivery
• We deliver across India to all serviceable pin codes • Delivery times are estimates and may vary based on location and circumstances beyond our control • Risk of loss and title for products pass to you upon delivery • You are responsible for providing accurate shipping information • Please refer to our shipping policy for detailed information on delivery times and charges
Returns and Refunds
• Returns are accepted within 15 days of delivery • Products must be in original condition with tags attached • Refunds are processed within 5-7 business days after we receive the return • Certain items may not be eligible for return (final sale items, gift cards) • Please refer to our Returns Policy for complete details
Intellectual Property
• All content on this website, including text, graphics, logos, images, and software, is the property of Kaleido Knits • You may not reproduce, distribute, modify, or create derivative works without our written permission • Our designs and patterns are protected by intellectual property laws • Unauthorized use may result in legal action
User Conduct
You agree not to: • Use the website for any unlawful purpose • Interfere with the website's security features • Attempt to gain unauthorized access to any portion of the website • Use automated systems to access the website • Transmit any viruses or harmful code • Harass, abuse, or harm another person through the website
Limitation of Liability
• Kaleido Knits shall not be liable for any indirect, incidental, special, or consequential damages • Our total liability shall not exceed the amount paid by you for the product in question • We are not responsible for delays or failures due to circumstances beyond our control • This limitation applies to the fullest extent permitted by law
Indemnification
You agree to indemnify and hold harmless Kaleido Knits, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes acceptance of the new terms.
Contact Information
For questions about these Terms of Service, please contact us at: Kaleido Knits Coimbatore, Tamil Nadu, India Email: legal@kaleidoknits.com Phone: +91 94866 16435