Privacy Policy
Last updated: January 2026
At Kaleido Knits, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us. This may include: • Name, email address, and phone number • Shipping and billing address • Payment information (processed securely through our payment partners) • Order history and preferences • Communications you send to us We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
How We Use Your Information
We use the information we collect to: • Process and fulfill your orders • Send you order confirmations and shipping updates • Respond to your inquiries and provide customer support • Send promotional communications (with your consent) • Improve our website and services • Detect and prevent fraud • Comply with legal obligations We will never sell your personal information to third parties.
Information Sharing
We may share your information with: • Service providers who assist us in operating our business (payment processors, shipping partners, email service providers) • Analytics providers to help us understand website usage • Legal authorities when required by law or to protect our rights All third parties are required to maintain the confidentiality and security of your information and are prohibited from using it for their own marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes: • SSL encryption for all data transmission • Secure payment processing through certified payment gateways • Regular security assessments and updates • Limited access to personal information on a need-to-know basis However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information • Opt-out of marketing communications • Withdraw consent for data processing To exercise these rights, please contact us at privacy@kaleidoknits.com.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: Kaleido Knits Coimbatore, Tamil Nadu, India Email: privacy@kaleidoknits.com Phone: +91 94866 16435